Player FAQ

Go to playnsc.com/member, type the email address the club has for you, and we send you a sign in link. Tap it and you are in. There is no password to remember or reset.

If your NSC email is the one on your Google account, the Sign in with Google button does the same job in one tap.

The emailed link lasts 30 minutes and is meant to be used once, so use the newest email if you asked twice. Once you are in, your phone stays signed in for 30 days.

If nothing arrives, check spam for mail from playnsc.com, and make sure you are using the address you gave the club. If it is a different address now, see the question about changing your email below.

Sign up at playnsc.com/join. It takes a minute: your name, email, phone, date of birth, and the field access waiver. Everybody gives a date of birth, because your age decides what you can play: pickup is 13 and over, leagues are 14 and over.

Adults sign for themselves. Parents and guardians add their kids on the same form and sign for them there.

You will get a verification email. Tap the link in it to finish. If your team admin sent you a team specific signup link, use that one and you land on their roster automatically.

Your NSC ID is your permanent membership number. It stays the same for as long as you are a member, even if you change your email address, and it is what ties your games, goals and teams together across every season.

The QR code on your member card is that ID in scannable form. Today it is mostly there so staff can pull you up quickly. It will do more over time, so keep it handy on your phone.

That means you are an NSC member but you are not on a roster yet, which usually happens when you signed up with the general link instead of your team's link.

Fix it yourself: open the Team tab on your member page, go to Missing a team?, start typing your team name, pick it, and send the request. Your team admin gets an email and can add you with one click. Once they approve, the team shows up on your page.

Being added never costs your team anything extra. The league fee is a flat amount per team, so one more player just means one more person to split it with.

Your next game sits on Today and on your Team tab, with three buttons: Going, Maybe and Not going. Tap one. Your team admin sees the running count, so answering early is the single most useful thing you can do for your captain.

Change your mind as often as you like, right up until the game starts. If you are a parent, you answer for your kids from your own page too.

The Play tab lists what you have booked, and the Team tab lists your upcoming games with the date, kickoff time and opponent. All times are Pacific.

For the full picture of your league, including live scores, the table and the golden boot race, go to playnsc.com and open your league. Those pages are public, so you can send them to anyone.

League fees are charged to the team as one flat amount, not per player. Teams usually split it, and the standard individual share is $130, or $60 in the Monday Women's league while the intro rate lasts. Your team admin can set a different share for your team.

Your team admin has a pay link they can send you. It opens a checkout page showing what the team still owes, and you can pay your share, pay a custom amount, or cover the rest. Card only.

Two things worth knowing: the charge is capped at whatever the team still owes, so the last person to pay is never overcharged, and NSC covers the card processing fee. What you see is what you pay.

Your own payments show on your member page under your team. You never see other people's payment details, only the team total.

Yes. Everyone who steps on the pitch signs the NSC field access waiver once, and a parent or guardian signs for anyone under 18. It is part of signing up.

If yours is not on file you will see a red banner on your member page with a link to sign it. Take care of it before game night, because an unsigned waiver stops you playing.

On the Me tab of your member page, go to Contact details. A new phone number saves immediately.

An email change needs one extra step: we send a confirmation to the new address and the change only lands when you tap that link. Your old address stops working for signing in at that point, so use the new one from then on.

If the new address is already attached to another NSC account, we will not merge them automatically. Email support@playnsc.com and we will sort it out by hand.

It happens, usually when someone has played under a nickname or signed up twice over the years. The Me tab has a Correct my stats link that opens an email to support@playnsc.com with your details already filled in. Tell us what is off and we will fix the record rather than have you re-register.

On public pages you appear as your first name and last initial, and we never show positions or contact details. Full details stay behind the club's admin login.

You can add a photo of your face on the Me tab, and it shows next to your name. A player under 18 has their photo hidden by default, and staff take down anything that is not a plain photo of the player.

Yes. Sign up as a free agent and we place you with a free agent side or a team that is short. Free agents pay individually rather than splitting a team fee, at the same individual rate for that league.

Season spots and what is running next are at neighborhoodsc.com/pages/play.

Kids do not get their own login. They ride along on your account: you add them when you sign up, you sign their waiver, you see their schedule, and you answer Going, Maybe or Not going for them from your own page.

They play pickup from 13 and leagues from 14. A team admin cannot add a player under 18 to a roster, so that always comes through you or through us.

Two gaps for now: you cannot ask to join a team on your child's behalf from the site, and a player under 18 is added to a roster by staff. Email support@playnsc.com or talk to the team admin and we will sort it.